FAQ Category: Merchant

Kindly drop us an email at sales@yqueue.com.sg and we will get in touch with you!

With time and manpower saved on cashiering duties, your staff can spend more effort to connect with customers and spark real conversations. Cost-savings aside, improving the customer experience is key to promoting brand loyalty!

We are a merchant-centric platform that is constantly improving to cater to your business needs. We want to stimulate sustainable growth in the F&B industry via enhanced efficiency, less discounts and promos that dilute your brand’s value.

App: Customers can order & pay anytime, anywhere and track their loyalty programme. QR/Web-app: No downloads required, instant Scan-Order-Pay process. Kiosks: No downloads and no account registration required.

YQueue App: Customers can pay via DBS PayLah! or any DBS debit/credit cards. QR/Web-app: Customers can pay via Master or Visa debit/credit cards, Alipay or WeChat Pay. Kiosk: Customers can pay via NETSPay App, DBS PayLah!, OCBC Pay Anyone, UOB Mighty, Alipay, WeChat Pay, GrabPay or Singtel Dash via a QR generated on the Kiosk’s screen. Via the NETS Terminal, customers can pay via NETS card and Master or Visa debit/credit cards.

YQueue offers 3 touchpoints to cater to different types of consumers: App, QR and Kiosk. Customers can order & pay through the YQueue App, scan QR codes to access your web-app or head directly to Kiosks deployed at your outlets to order instantly.

We are more than an App! YQueue is a one-stop ordering & payment solution to tackle issues of timeconstraints, difficult recruitment and lack of customer loyalty. We allow customers to self-order & pay to reduce reliance on manpower, which translates to time saved and increased operational efficiency.